jihost Privacy Policy

1.1 jihost ("we," "us," "our") respects your privacy and is committed to protecting the personal data of every individual who interacts with the jihost Platform. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, and disclosure of personal data in connection with the jihost online casino platform accessible at jihost.club.

1.2 This Policy applies to all registered account holders, visitors to the Platform who have not yet registered, and any other individuals whose personal data jihost processes in connection with its gaming and support operations, whether those individuals are located in Metro Manila, Cebu City, Davao, or anywhere else in the Philippines.

1.3 This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (the "DPA"), its Implementing Rules and Regulations, and the issuances and guidelines of the National Privacy Commission of the Philippines (NPC).

2.1 For the purposes of the Philippine Data Privacy Act of 2012, jihost acts as the personal information controller ("PIC") with respect to personal data collected from users of the jihost Platform.

2.2 jihost has designated a Data Protection Officer (DPO) responsible for overseeing the Platform's compliance with the DPA. The DPO may be contacted through the support channels described in Section 16 of this Policy.

3.1 jihost collects personal data that falls into the following categories:

3.2 jihost does not collect sensitive personal information as defined by the DPA (e.g., racial or ethnic origin, political opinions, religious beliefs, health data, biometric data) except where strictly necessary for KYC compliance, in which case such data is handled with the heightened protections applicable to sensitive personal information under the DPA.

4.1 Directly from you: When you register a jihost account, complete KYC verification, make deposits or withdrawals, interact with jihost support, or adjust your account settings, you directly provide personal data to jihost.

4.2 Automatically: When you access the jihost Platform, technical data is automatically collected by our servers and analytics infrastructure, including your IP address, browser type, device identifiers, and session information. This data is collected regardless of whether you are a registered account holder.

4.3 From third-party payment processors: When you transact via GCash, Maya, BPI, BDO, Metrobank, or other payment channels, jihost receives transaction confirmation data from those providers, which may include your account holder name and partial account reference details. jihost does not receive your full banking credentials from these providers.

4.4 From KYC and identity verification partners: jihost may use third-party identity verification services to assist with KYC compliance. These services process your submitted ID documents and return a verification result to jihost. The identity verification partner is engaged as a personal information processor under a data processing agreement.

5.1 Under the Philippine Data Privacy Act and its Implementing Rules, jihost processes personal data on the following lawful bases:

• Contractual necessity: Processing your identity, contact, financial, and gaming activity data is necessary to perform our contractual obligations to you as a registered account holder — including account maintenance, processing deposits and withdrawals, and delivering game services.
• Legal obligation: jihost is subject to Philippine anti-money laundering regulations, PAGCOR licensing requirements, and tax reporting obligations that require us to collect, retain, and in some circumstances report personal data regardless of your consent.
• Legitimate interests: jihost processes technical data and gaming activity data to detect and prevent fraud, abuse, and cheating; to maintain Platform security; to improve game performance; and to conduct internal analytics that improve the player experience. These processing activities are balanced against your privacy interests and do not override your fundamental rights.
• Consent: Where processing is not otherwise justified on the above bases — for example, marketing communications — jihost will seek your explicit consent at the time of collection.

6.1 jihost uses your personal data for the following purposes:

• Creating, maintaining, and managing your jihost account, including authentication and account security;
• Processing deposits and withdrawals in Philippine Peso, including confirming your identity and payment method ownership;
• Conducting KYC and AML due diligence as required by Philippine law and PAGCOR regulations;
• Providing access to the jihost game library — slots, live dealer, bingo, keno, fishing games, and other titles;
• Administering bonuses, promotions, and loyalty rewards, and verifying eligibility for these offers;
• Providing customer support via live chat and email, including resolving account disputes, payment queries, and technical issues;
• Detecting and preventing fraudulent transactions, multi-accounting, bonus abuse, and other prohibited conduct;
• Operating responsible gaming tools including deposit limits, self-exclusion, and cooling-off periods;
• Complying with applicable law, including reporting obligations to PAGCOR and the Anti-Money Laundering Council (AMLC) of the Philippines;
• Conducting internal analytics and quality assurance to improve the jihost Platform experience for Filipino players.

6.2 jihost does not use personal data for automated decision-making that produces legal or similarly significant effects on individual users, without a human review component being available upon request.

7.1 jihost does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes.

7.2 jihost may share your personal data with the following categories of third parties, strictly to the extent necessary for the purposes described in Section 6:

• Payment processors and e-wallet providers (GCash, Maya, BPI, BDO, Metrobank, USDT exchanges, Coins.ph) — to process your financial transactions;
• KYC and identity verification service providers — to verify your identity and age in compliance with PAGCOR requirements;
• Game content providers and software licensors — to deliver their licensed game content on the jihost Platform; these partners may receive session and wagering data necessary to operate their games;
• Cloud infrastructure and hosting providers — to store and process data securely on servers accessed by jihost;
• Regulatory and law enforcement authorities — including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and Philippine law enforcement agencies, where disclosure is required by applicable law, court order, or legitimate regulatory request;
• Professional advisers — including lawyers, accountants, and auditors engaged by jihost under duties of confidentiality.

7.3 All third-party service providers who process personal data on behalf of jihost are engaged under data processing agreements that require them to handle personal data in accordance with the DPA and jihost's data protection standards.

8.1 Some jihost service providers — including cloud infrastructure providers and certain game software licensors — may be located outside the Philippines. Where personal data is transferred to recipients outside the Philippines, jihost implements appropriate safeguards as required by the DPA, which may include contractual clauses approved by the National Privacy Commission or reliance on the adequacy determination for the recipient jurisdiction.

8.2 jihost will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards and, where required, obtaining your consent.

9.1 jihost retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the minimum retention periods required by applicable Philippine law. Key retention periods are as follows:

• Account data (identity, contact, KYC): Retained for the duration of your jihost account and for a period of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Financial transaction data: Retained for a minimum of five (5) years following each transaction, as required by Philippine AML regulations.
• Gaming activity logs: Retained for a minimum of three (3) years following each gaming session, to support dispute resolution and regulatory audit requirements.
• Support communications: Retained for two (2) years following the closure of each support ticket.
• Technical and log data: Retained for a maximum of twelve (12) months, subject to security investigation requirements that may extend this period for specific data sets.

9.2 When personal data is no longer required for any of the above purposes and no legal obligation requires its continued retention, jihost will securely delete or anonymise it.

10.1 jihost uses cookies and similar tracking technologies on the Platform for the following purposes:

• Strictly necessary cookies: Required for the Platform to function, including session authentication tokens, load-balancing cookies, and security cookies. These cannot be disabled without breaking Platform functionality.
• Functional cookies: Remember your preferences such as language settings, lobby layout, and game history for the "recently played" feature.
• Analytics cookies: Collect aggregated data about how users navigate the Platform to help jihost identify performance issues and improve the player experience. These do not identify you personally.

10.2 You may manage non-essential cookies through your browser settings. Disabling certain cookies may affect Platform functionality, particularly features that rely on preference storage.

11.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jihost:

• Right to be informed: The right to know what personal data jihost holds about you and how it is being processed — which this Policy seeks to fulfil.
• Right of access: The right to obtain a copy of your personal data held by jihost, subject to applicable legal exceptions.
• Right to rectification: The right to correct inaccurate or incomplete personal data. You may update most account details directly from your jihost Account Settings page. For data that cannot be self-corrected (e.g., KYC-verified identity data), please contact support.
• Right to erasure: The right to request deletion of your personal data in certain circumstances, including where processing is no longer necessary for the purposes for which it was collected and no legal retention obligation applies.
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to object: The right to object to certain processing activities based on legitimate interests, including direct marketing.
• Right to damages: The right to claim compensation for any damage, injury, or loss resulting from inaccurate, incomplete, outdated, or unlawfully obtained personal data under the DPA.

11.2 To exercise any of the above rights, please contact the jihost Data Protection Officer through the support channels listed in Section 16. jihost will respond to rights requests within thirty (30) days of receipt. Complex requests may require an extended response period; jihost will notify you of any extension within the initial 30-day period.

12.1 jihost implements a range of technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit TLS/SSL encryption for all data in transit between your device and jihost servers;
• Encryption of personal data stored on jihost systems, including KYC documents and financial records;
• Access controls restricting personal data access to jihost employees and contractors who need it to perform their job functions, on a least-privilege basis;
• Multi-factor authentication required for all jihost staff access to production systems;
• Regular security assessments and vulnerability testing of Platform infrastructure;
• Incident response procedures for managing and reporting data security breaches in accordance with NPC breach notification requirements.

12.2 While jihost maintains robust security measures, no system is completely immune to security risks. You are encouraged to protect your own account by using a strong unique password, enabling 2FA, and logging out of jihost on shared devices. See the jihost Login page for account security guidance.

13.1 The jihost Platform is strictly intended for individuals aged 21 years and above. jihost does not knowingly collect personal data from persons under the age of 21. The KYC verification process is specifically designed to confirm that all account holders meet the minimum age requirement.

13.2 If jihost becomes aware that personal data has been collected from an individual who is under 21 years of age, that account will be immediately suspended and the personal data will be securely deleted, except to the extent that retention is required by law for the limited purpose of preventing re-registration.

13.3 If you believe that a minor has accessed or registered on the jihost Platform, please contact jihost support immediately so that we can take appropriate action.

14.1 The jihost Platform may contain references to external services (such as GCash, BPI, or BDO) that you interact with during the deposit and withdrawal process. These third-party services have their own privacy policies and data practices for which jihost accepts no responsibility.

14.2 jihost's Privacy Policy applies solely to personal data collected and processed by jihost in connection with the jihost Platform. Please review the privacy policies of any third-party services you interact with in connection with your jihost account.

15.1 jihost may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or NPC regulatory guidance. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision.

15.2 When material changes are made to this Policy, jihost will notify registered account holders by email to their registered address and/or by displaying a notice on the Platform at the time of login.

15.3 Continued use of the jihost Platform following notification of a Policy update constitutes acceptance of the updated Policy. If you do not agree to the updated Policy, you must cease using the Platform and contact jihost support to close your account.

16.1 For privacy-related enquiries, requests to exercise your data subject rights, or concerns about jihost's data handling practices, please contact the jihost Data Protection Officer through the following channels:

• Live Chat: Available 24/7 through the jihost Platform. Select "Privacy / Data Request" as the enquiry type.
• Email: support @ jihost.club (plain text — not a clickable link). Please include "Privacy Request" in the subject line.

16.2 If you are not satisfied with jihost's response to a privacy complaint or data rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC accepts complaints from data subjects who believe their rights under the DPA have been violated. Information about the NPC's complaint procedure is publicly available on the NPC's official website.